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FAQs
  • The new client form and agreement must be completed in its entirety before the first appointment.
  • Remote Service Fee: A $15 convenience fee is automatically charged for all travel appointments.
  • Deposit: $90 nonrefundable deposit fee is required to an appointment, this fee will be applied automatically towards your grooming service.
  • Early Cancellation Fee: Any cancelation without notice, 5 days prior to your scheduled appointment date, will be charged a fee equal to 50% of the total services scheduled. An invoice will be sent for payment and any unpaid invoices will be charged to the card on file if not paid within 24 hours of the invoice issue date.
  • Same day cancellation: All day "of" service cancellations will result in the client being charged 100% of the total services scheduled. An invoice will be sent for payment and any unpaid invoices will be charged to the card on file if not paid within 24 hours of the invoice issue date.

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