Frequently Asked Questions

FAQs

How can I pay?

We accept cash and credit cards.

How much does dog grooming cost?

All prices are subject to change based on the current condition and length of the pet's coat, breed and size. Excessively matted or tangled coats will be subject to additional charges to correct.

How old should my puppy be to have his first grooming?

We accept puppies from 16 weeks to get familiar with grooming and introduce the process in a safe way. We always recommend to start with a bath and nail trimming, if the puppy's behavior allows, we can make a light trim on the hair.

Is my dog too old to be groomed?

Elderly dogs are a recurring part of my schedule and we are prepared to work with them with extra care and attention. We recommend always keeping them with short hair to facilitate maintenance their comfort. In some cases of vulnerable dogs or with a serious health problem that requires some special attention, we advise the owner to resort to a vet groomer who can provide a more specific service for the dog's needs.

How often should I groom my dog?

Proper dog grooming is about more than doggie hairstyles or being best in show—it is an essential part of the life of any healthy dog. Dogs, just like people, need regular baths and other physical maintenance to keep them healthy and happy. We always recommend grooming your dog every 4-6 weeks.

Do you require proof of vaccinations?

Proof of all vaccination is required prior to any services. If vaccines documents are not up to date or we do not receive a vaccination certificate, grooming appointment will be automatically rescheduled until up-to-date vaccine records are provided.

How long does grooming take?

We groom your dog with patience and the utmost safety. My goal is keeping your dog safe and comfortable. The duration depends on your dog’s size, coat condition, behavior, and overall health.

Do I need water and electric?

No. Our van is fully self-contained mobile salons also equipped with heat and air conditioning to keep your dog comfortable.

How do I schedule?

The easiest way to schedule is by clicking the "BOOK NOW" button on our website. If you prefer to speak with someone, you can always contact us. We will be happy to assist you with scheduling your appointment!

What if my dog needs a special shampoo?

We use high-quality, pet-safe shampoos for the most varied skin needs. However, when the dog needs a special product or has an allergy, we always ask the owner to provide the hypoallergenic shampoo.

Do you offer any discounts for multi dog homes or neighborhood services?

No, we do not offer discounts for multiple dog homes or for scheduling the same day as a neighbor. Services still take the same amount of time per pet and would not be fair to our staff to charge less for the same amount of work completed.